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Program Learning Outcomes

Students graduating with a B.S. in Hospitality and Tourism from Cal State East Bay will:

1. Explain effective and sustainable solutions based on evidence to address challenges faced in the provision of lodging, food services, travel and event management.
2. Identify effective leadership and teamwork strategies, management skills, methods to evaluate service quality and meet consumer needs in hospitality and tourism.
3. Articulate clearly in both written and oral formats the ethical, philosophical, historical, and administrative foundations of the hospitality and tourism industries.
4. Identify techniques that contribute to a culture of dignity and respect in the hospitality and tourism profession.

Potential Careers

Meetings and Events

• Banquet Management • Convention Sales Management • Conventions Services Management • Meeting Planner • Event Coordinator • Events Supervisor • Wedding Planner • Event Planner • Meeting Coordinator

Restaurant/Food Service

• Food and Beverage Management • Restaurant Management • Catering Management • Resort/Hotel Food Services Management • Beverage Management • Kitchen Management • Dining Room Management

Lodging

• Rooms Division Management • Room Reservations Management • Front Desk Management • Front Office Management • Night Auditor Supervisor • Executive Housekeeper • Housekeeping Management • Employee Services Coordinator • Guest Relations Management • Guest Services Management 

Tourism/Travel

• Convention Sales Management • Convention Services Management • Meeting Planner • Event Coordinator • Convention and Visitors Bureau Management • Cruise Director • Cruise Ship Coordinator • Airline Management